This is obviously the intent of corrupt management to make it as hard to cancel as possible. Despite all my efforts to cancel, my sub is still active. It is easier to get ahold of your state Unemployment Dep’t! I sent an email to complain, and the reply was filled with lies and false information on how to cancel using a web browser - which does not even give the option. There is no way to cancel a digital sub without a phone call, and the number only stays open until 2:30 pm PT. However, I’ve found it nearly impossible to cancel a subscription after the promotional offer is up. I still enjoy keeping up with Bay Area news and sports, and the app generally works fine for that. I’m a Bay Area native, but currently live out of state. Good luck trying to cancel your subscription Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable.įEEDBACK: We want to hear from you! Let us know if you have questions or suggestions: Diablo.Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase.PAYMENT: Payment will be charged to your iTunes account with the confirmation of your purchase and will automatically renew each month unless cancelled at least 24 hours before the end of your monthly period. Print subscribers: If you haven’t activated your digital access yet, look for the “link print subscription” button on the app welcome screen and then sign in to the app. Digital subscribers: Sign in to the app to start accessing your benefit. Current subscribers have unlimited access to the app. Unlimited access for only $9.99 per month (enjoy a two-week free trial period) when you subscribe within the app. The best of the Bay Area is at your fingertips with the San Francisco Chronicle app.ĭownload the app for free.
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